H. E. Ivan Iglesias Ramalho. professional career with over 20 years of experience in Information Technology, undertaken at national and international companies from various segments of the private sector, having served also as chief executive by the Information Technology department and O & M company in the public sector (Municipality of Catanduva / SP), where he was responsible for planning and management of services and projects. helped the team of Alvarion to an Israeli delegation could talk to the then candidate of the team Presidency of the Federative Republic of Brazil to establish friendly ties if Mr. Geraldo Alckmin was elected. Project Manager responsible for the management of the processes involved and the application of tools and techniques necessary to carry out project activities as management processes endorsed by PMI. Relevant experience in the implementation and maintenance of ERP systems TOTVS (ERP PROTHEUS), acting as Project Manager and Business Analyst in the whole life cycle of implementation and functional consulting. conceptual and functional Domain systems development languages, database and tools and can point out: MSProject, Msvisio, Oracle, ADVPL, PL / SQL and Clipper. A member of the ISO 9001 certification team: 2000 ERP Microsiga (current PROTHEUS - TOTVS), acting as auditor for the area of Quality, including planning and systems testing, covering all the functionality of it. has competence of communication, ability to budgeting, conflict resolution, leadership, negotiation and influence, training and team motivation with an emphasis on results and objectives with ease of adaptation and strong ability to perform under pressure and well-defined deadlines. Recovery of arrears and in crisis projects, obtaining excellent results and success in deployments. Strong background in the commercial area, having served as Sales Executive in Elucid Solutions, opportunity in which expressive conduct negotiations in software sales. Professional easily to lead cross-functional teams, updated on the different methodologies and information technology tools, experienced in the development and implementation of different projects in different functional areas, dedicated and able to meet deadlines and budgets, in addition to producing work with proven quality .LanguageIntermediate English ReadingEducation, Courses and Training.• FATEC - Catanduva - Industrial Automation (attending)• Business School of Business Catanduva / SP (not completed)• 43 courses or seminars highlighting:Professional HistoryTelefónica Security Engineering Brazil - 08/2013 - to datePosition: Business Manager. Account Management with great expressiveness, prospecting new customer Leads off the portfolio (Hunter of work), monitoring and survey of customer needs together with the team of pre-sales in this situation and studying the solution to be offered and also in some cases making a technical visit to data collection by the prospectus. Survey of business opportunities, evaluating them by the General Board of the company.NEWFOX - Information Technology and Infrastructure - 05/2012 to 07/2013.Position: Commercial Manager. commercial and organizational planning for the enterprise; monitoring equipment installation Coordination CCTV in public companies;Performance Project Consultant at TRILAN - 01/2007 to 08/200702/2011 - 03/2012 commercial and organizational planning for the enterprise; management of projects with partners in highway concessionaires sector and structured network design. Consultancy for the establishment of a partnership between TRILAN and Microsiga SJRP today TOTVS OP SJRP.TOTVS Oeste Paulista - Sao Jose do Rio Preto / SP - 09/2007 - 11/2010Position: Project Coordinator Planning, execution and control of new projects for products PROTHEUS series T, 3:01. Consulting and development customization and support of Business Management software - PROTHEUS - TOTVS. relationship with the customer base in order to serve them both in the technical field, as in a commercial sense.Municipality of Catanduva / SP - 01/2005 to 01/2007Position: Director of the Department of IT and O & M IT department management and O & M, responsible for the selection and contracting of service providers, purchasing systems and infrastructure equipment (servers, workstations, data communication, etc.), organization of proceedings before the department, planning the risk and resources management, team development, evaluation and project performance control, monitoring and change control, compliance schedules and control of the results of the work, the data communication model design.Elucid Solutions SA - São Paulo / SP - 09/1998 to 06/2004Position: Account Executive Account Management with great expressiveness in the Brazilian electricity sector, developing a vast network of relationships in them and also along the Elucid partners, thus enabling greater scope of action. Survey of business opportunities, evaluating them by the presidency of the company.MICROSIGA Software SA (currently TOTVS) - São Paulo / SP - 05/1994 to 09/1998Position: Senior Quality Analyst Implementation of MICROSIGA products laboratory aiming at ISO 9001. performance of internal audits and external processes for the approval of suppliers, according to the rules specified by the Quality Manual. Focus on ISO 9000 and ISO 9126 standards.Plant Cerradinho SA Sugar and Alcohol - Catanduva / SP - 03/1991 to 05/1994.Position: Programmer Analyst Senior Development and maintenance of agricultural systems from the receipt of sugar cane, cane billing, sucrose content of calculation, management reporting, among others, integrating them to the ERP MICROSIGA, enabling agility and transparency of information within the company.SENAC CEDEP "Eduardo Di Pietro" - Catanduva / SP - 08/1987 to 12/1990Position: V Development Monitor Responsible for vocational training courses SENAC, along with the planning and dissemination of new products aimed at IT professionals, making it the unit market leader in this segment in the region, as well as free courses for beginners. In addition to these activities realized planning / development seminars and lectures in partnership with suppliers and institutions linked to the information technology sector..